# Zendesk[¶](https://www.dataiku.com/product/plugins/zendesk/)

## This plugin provides a read connector to import data from your Zendesk account[¶](https://www.dataiku.com/product/plugins/zendesk/)

## Plugin information[¶](https://www.dataiku.com/product/plugins/zendesk/)

|  |  |

| --- | --- |

| Version | 1.0.0 |

| Author | Dataiku (Alex Bourret) |

| Released | 2020-04-07 |

| Last updated | 2020-04-07 |

| License | Apache Software License |

| Source code | Github |

| Reporting issues | Github |

## How to set up[¶](https://www.dataiku.com/product/plugins/zendesk/)

Create an access token

* Subdomain is the first element of your Zendesk URL, usually your company name

* Username is the email address you are using to connect to your Zendesk account

* The API token is the code copied from step 3

## How to use[¶](https://www.dataiku.com/product/plugins/zendesk/)

Three types of imports are possible:

* **Search** allows fine grained searches, but will only retrieve 1,000 items

* **Users**, **Organizations**, **Groups**, **Tickets** and **Satisfaction ratings** retrieve bulk information for these items for all non archived items.

* The Incremental API let you retrieve all items (including archived ones) between two epoch timestamps. This API is available for **Users**, **Organizations**, **Groups**, **Tickets**, **Satisfaction ratings** and **Ticket events**.

Set the search parameters

### Install In DSS[¶](https://www.dataiku.com/product/plugins/zendesk/)

To install the plugin, open the  Apps menu, click Plugins and search for Zendesk.

Alternatively, you can download a zipped version here.

### Get the Dataiku Data Sheet[¶](https://www.dataiku.com/product/plugins/zendesk/)

Learn everything you ever wanted to know about Dataiku (but were afraid to ask), including detailed specifications on features and integrations.
